Knowledge Base - History of New Articles
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Knowledge Base - Keywords
You can use the Microsoft Knowledge Base search options to
customize your search. To learn more about these settings, visit the following
Microsoft Web site:
Some articles have the "Keywords" and "Additional query words"
sections. When you use words in either of these sections to search the
Knowledge Base, you may find articles that contain similar content. To use
these words in your search, select your product from the drop-down list box,
and then enter the keyword or query word that is specific to the content you
want to find in the Search for box.
If the query
words and keywords that you use in your search do not return the results that
you expect, also use other keywords and query words.
Using keywords in your searches Some articles have a "Keywords" section. The Knowledge Base is
large, and it is constantly being updated. The team responsible for managing
the Knowledge Base regularly adds keywords to Knowledge Base articles to help
automate this work. You can use these keywords in your searches to locate
articles that are related to your specific issue.
The following is a
list of frequently used keywords. However, keep in mind that there are many
keywords that are not listed here. Check the articles that you most frequently
use to find keywords that may not be listed here, but that may help in
your other searches.
Windows keywords
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| Query word | Description |
| kbBackup | Creating or restoring backups |
| kbClustering | Server Cluster |
| kbDefrag | Microsoft Defragmenter |
| kbDisasterRec | Disaster recovery |
| kbDualBoot | Dual booting |
| kbenable | Accessibility: information |
| kbEnableHear | Accessibility: hearing features |
| kbEnableLearn | Accessibility: learning features |
| kbEnableMove | Accessibility: movement features |
| kbEnableSight | Accessibility: sight features |
| kbenv | Windows environment |
| kbEvent | Events event models custom events |
| kbEventLog | Event logging |
| kbFax | Fax |
| kbformat | Formatting |
| kbkern32dll | Kernel 32 errors in Windows |
| kbKernBase | Kernel/Base issues |
| kbNLB | Network Load Balancing Cluster, Windows Load Balancing Service (WLBS) |
| kbRD | Remote Desktop |
| kbRegistry | Windows registry |
| kbRPC | Remote procedure calls |
| kbSafeMod | Safe Mode |
| kbScanDisk | Microsoft ScanDisk |
| kbshell | The Windows shell that lets users group-start
and otherwise control applications |
| kbsound | Sound/audio |
| kbSysPrepTool | Microsoft Systems Preparation Tool |
| kbSysSettings | Operating system setup and registry
settings |
| kbTimeServ | W32 time service |
| kbVirtualMem | Virtual memory |
| kbwindowsupdate | Windows Update |
| kbWinsock | Communication sockets such as NET Winsock
and MFC Socks |
Topic of article keywords
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| Query word | Description |
| kbAppCompatibility | Application compatibility |
| kbConfig | Configuration after initial setup |
| kbdisplay | Displaying information on a monitor |
| kberrmsg | Error messages and error message follow-up
information |
| kbgraphic | Graphics |
| kbHardware | Hardware |
| kbinterop | Operation between applications |
| kbmm | Multimedia |
| kbMobility | Mobile Information Server and
ActiveSync |
| kbprint | Printing |
| kbproof | Spelling and grammar checking tools |
| kbRepair | Repair processes and tools |
| kbsetup | Setup |
| kbui | Configuring the user interface |
| kbUpgrade | Upgrading or migration |
| kbUSB | Universal serial bus |
| kbvirus | Viruses and macro viruses |
| kbwizard | Using wizards |
Type of article keywords
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| Query word | Description |
| atDownload | Contains a software update download |
| Kbqfe | Contains a hotfix |
| kbhowto | Describes a feature or describes how to perform a task |
| kbtshoot | Describes a problem or bug, how to fix a problem or bug, or for content about a virus |
Security-related keywords
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| Query word | Description |
| kbQFE | Microsoft software updates |
| KbSECBulletin | Security bulletins |
| kbSecurity | Security |
| KbSECVulnerability | Known software
vulnerabilities |
Internet keywords
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| Query word | Description |
| kbCookie | Browser or operating system cookies |
| kbFTP | File Transfer Protocol |
| kbHttpRuntime | HTTP Runtime |
| kburl | Contains a link to Internet Web site |
| kbWebBrowser | WebBrowser |
Networking keywords
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| Query word | Description |
| kbActiveDirectory | Windows NT Active Directory |
| kbDCPromo | DCPromo.exe (the promotion process on a
domain controller) |
| kbDHCP | Dynamic Host Configuration Protocol |
| kbDNS | Domain Name System (DNS) |
| kbFirewall | Firewalls |
| kbGPO | Group Policy objects |
| kbGRPPOLICYinfo | Group Policy information for Windows
2000 |
| kbGRPPOLICYprob | Group Policy problem on Windows
2000 |
| kbnetwork | Networking |
| kbStorageMgmt | Storage management |
| kbTermServ | Terminal Server |
Messaging keywords
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| Query word | Description |
| kbExchangeOWA | Outlook Web Access integrated with
Exchange |
| kbTransport | SMTP and MTA |
| kbaddressbook | Address book issues |
| kbreceivemail | email receipt issues |
| kbsendmail | email sending issues |
| kbemail | General email category |
| kbBTSmessaging | Microsoft Biz Talk Server
messaging |
Database keywords
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| Query word | Description |
| kbDatabase | Database |
| kbDTC | Microsoft Distributed Transaction Coordinator
(DTC) |
| kbJET | JET database |
| kbOracle | Oracle products and technologies |
Developer keywords
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| Query word | Description |
| kbActivexEvents | COM Events |
| kbActiveXScript | ActiveX Scripting |
| kbAPI | Application Programming Interface (API) |
| kbCompiler | Compiler |
| kbCOMPlusLCE | COM+ Loosely Coupled Events |
| kbComPlusQC | COM+ Queued Components |
| kbCtrl | Programming or use of OCX or Windows
controls |
| kbDCOM | Content related to Distributed Component
Object Model |
| kbDirect3dIM | Direct3D-Immediate mode |
| kbDirect3dRM | Direct3D-Retained mode |
| kbDirectDraw | Direct Draw APIs |
| kbide | IDE |
| kbJAFC | Java Application Foundation Classes |
| kbJava | Java programming/usage |
| kbJavaFAQ | Java Technologies frequently asked
questions |
| kbJDBC | Java Database Connectivity |
| kbJNative | Native Java method |
| kbmacro | About an issue with the macro recorder or includes steps that use the macro recorder to create a macro. |
| kbMSHTML | Microsoft HTML Rendering Control |
| kbProgramming | Programming |
| kbRemoting | .NET Framework remoting namespace objects
and classes |
| kbSample | Contains compilable code samples |
| kbWebServices | Microsoft Web services |
| kbXML | XML |
Using query words in your searches
Some articles have an "Additional query words" section. Over the
years, query words have been added to articles to make articles easier to
locate quickly. However, many query words represent older content and may not
help if you are looking for more current information. The following list
contains query words that are frequently found in Knowledge Base
articles.
Windows components query words
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| Query word | Description |
| Vfw | Microsoft Video for Windows |
| Wps | Microsoft Windows Printing System |
| MSCS | Server Cluster |
| Wss | Microsoft Windows Sound System |
| Msvoice | Microsoft Voice |
| ScanDisk | Microsoft ScanDisk |
| DiskMem | Disk/Memory Management |
| ISVCompress | Third-party disk compression |
| LFN | Long file name |
| MWAV | Microsoft AntiVirus for Windows |
| MWBackup | Microsoft Backup for Windows |
| AWFax | Microsoft At Work PC Fax |
| RAS | Remote Access Services |
| WinComm | Windows communications/serial |
| WinDrvr | Windows driver-related information |
| WinMem | Windows memory |
| WinShell | Windows Shell issues |
| WinMIDI | MIDI |
| WinTTF | TrueType font issues |
| WinPNP | Plug and Play issues |
| WinTAPI | Telephony issues |
| WinPlus | Microsoft Plus! |
| Dun | Dial-Up Networking |
| Drvspace | DriveSpace |
| WinFat32 | FAT32 |
| WinGame | Games that are included with Windows |
| SysInfo | Microsoft System Information Tool issues |
| Multimon | Multiple Monitor issues |
| WinAPM | Advanced Power Management (APM) issues |
| WinBatch | Batch files |
| WinBoot | Windows Startup issues |
| Winprint | Microsoft Windows Printing issues |
| Netclients | Network client |
| NLB | Network Load Balancing Cluster, Windows Load Balancing Service (WLBS) |
Error message query words
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| Query word | Description |
| GPF | General Protection Fault |
| UAE | Unrecoverable application error |
Miscellaneous component query words
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| Query word | Description |
| 3rdPartyNet | Third-party network issues |
| MSNets | Microsoft network issues |
| NetUtils | Network protocol utilities |
| NDIS3x | NDIS 3.x protocol issues |
| NDIS2 | NDIS 2 protocol issues |
| NETHW | Network hardware issues |
| AppsComp | Application compatibility issues |
Microsoft Network query words
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| Query word | Description |
| msnsignup | Sign-up issues |
| msnconnect | Connection modem and access issues |
| msnbbs | Bulletin board issues |
| msnchat | Chat issues |
| msnmail | E-mail issues |
| msnnav | Navigation issues |
| msninterop | Interaction with Windows 95 issues |
| msnsetup | Setup and upgrade issues |
| msnaccount | Customer account issues |
| msninternet | Internet issues |
| msnother | Issues that are not covered by other MSN
keywords |
Query words that are used for Encarta and Bookshelf articles that apply to MSN
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| Query word | Description |
| msn_encarta | Information that is related to Encarta on
MSN |
| msn_bookshelf | Information that is related to
Bookshelf on MSN |
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