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How to Use OneSource

161 What can I do to help prevent data file corruption and/or data loss?

OneSource data is currently stored in an MS Access database file. Like all databases, MS Access data is stored in digital format and requires a stable electronic environment to store and save data properly. The following list can help to prevent or troubleshoot…

162 What do I do if all users are locked out of OneSource?

Occasionally a OneSource user unexpectedly looses connectivity to the data file on the file server (due to a faulty network card, a loss of power to the PC, a power surge, an MS Access crash, a PC crash, etc). In some cases, when this happens the OneSource…

163 What if OneSource.mdb or my Company Data File won't open?

CAUTION: If you suspect that your Company Data File is corrupted, be sure to MAKE a COPY of it before taking any additional steps. The most common reason that OneSource (or your Company Data File) may not open is if MSAccess.exe is stuck in memory. Follow…

164 What is the Custom Costing option?

Use Custom Costing– This is used if you want your Orders to reflect a custom cost from the customer costing template setup in the Suppliers form.

165 What is the Data Audit tool and how does it work?

Beginning with version 03.60130 version, (distributed in Feb, 2006) OneSource included a new tool called Data Audit . It can be opened by clicking on Tools , Admin Tools , Data Audit option. The Data Audit tool provides a single list of queries that display…

166 What should I do if I get a Write Conflict error message? (Drop Changes)(Write Conflict)

Depending on the Record Locking properties on certain OneSource forms, it is possible to receive an error message similar to the one below: “This record has been changed by another user since you started editing it. If you save the record, you will overwrite…

167 What to do if the Net Income on the Balance Sheet doesn't match up with the Net Income on the Income Statement

Suppose you have a Balance Sheet that you print through 12/31/11. And suppose you print an Income Statement from 1/1/11 to 12/31/11. The Net profit (or loss) on the Income Statement should balance with the 9999-9999 Net Income figure at the Balance Sheet.…

168 What to do if your Inventory Balance and Inventory Valuation don't agree.

This KBA has not been written yet. Please contact OneSource Tech Support for help with this topic.

169 What's New (or Changed or Fixed) in OneSource

Version 4.15.6 (Released 10/31/15) MODULE SCREEN OR FUNCTION: Description AR/AP ENTER BILLS: When the PO is marked paid the added costs are not showing when using the new option in CSP. BANKING BANK ACCOUNT ADJUSTMENTS: Add a new button to make it simple…

170 Where inventory levels get increased or decreased in OneSource

Two setup options that MUST be performed for an inventory item to perpetually increase or decrease Company Setup & Preferences form: The Perpetual Inventory option, located on the Inventory tab, must be set to Yes. Inventory Management form: The Class…