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Last Updated: 08/31/2026
in Getting Started
(This KBA is still under construction...)
Viewing Training Videos (on YouTube)
NOTE: If cannot click on the links (because you have printed out this article) please visit www.youtube.com in the search bar type: 1place . cloud (be sure t...
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Last Updated: 09/15/2026
in Sales Integration
CCC True Integration Setup Overview The CCC True integration allows parts suppliers using 1place to connect with CCC Intelligent Solutions (CCC) and make their inventory available to repair facilities using CCC ONE . Once the integration ...
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Last Updated: 10/08/2026
in AP, AR & GL
AR Customer Statements - How to Print & Email About Customer Statements The Customer Statements screen in 1place allows you to generate customer statements based on selected statement criteria, date ranges, payment terms, and customers. Statemen...
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Last Updated: 10/13/2026
in Getting Started
Overview The Email Settings screen allows a 1place user to connect their email account to 1place. Once configured, 1place can use the user's email account to send emails such as: Invoices Purchase Orders Other documents and transactions...
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Last Updated: 10/23/2026
in Getting Started
Overview Use the Import Wizard to import new records or update existing records using Microsoft Excel templates. The available Import Types depend on the screen where the Import Wizard is opened. Accessing the Import Wizard 1. Open a modul...
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Last Updated: 08/25/2026
Customer Portal Specification
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Last Updated: 09/10/2026
in AP, AR & GL
Overview The Payment History screen provides a centralized view of payment and refund transactions recorded against Sales Orders, Invoices, and Credit Memos . It can be used to: Review payment and refund transactions associated with custom...
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Last Updated: 08/25/2026
Overview
How to perform a 'data conversion' from our existing customer's data files into our NEW cloud version.
Terminology
ERP : Enterprise Resource Planning. (Everything in 1 database) Customers (Someone you sell something ...
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Last Updated: 09/04/2026
in Version Release & QA Notes
This article provides access to previous 1place releases from 2023 and earlier. It includes historical version changes, enhancements, bug fixes, and other updates released during those versions. For the latest 1place releases and current version ch...
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Last Updated: 10/13/2026
in Getting Started
Overview This article provides common Google Chrome procedures that may be needed when using 1place or other web-based applications. Topics covered: Downloading and installing Google Chrome Disabling Autofill Checking for Chrome updates A...