Updated Articles

  1. * Customer Support - 1place - Data Conversion How To's (OneSource (V4) to 1place (V5))

    Overview How to perform a 'data conversion' from our existing customer's data files into our NEW cloud version. Terminology ERP : Enterprise Resource Planning. (Everything in 1 database) Customers (Someone you sell someth...
  2. Settings Screen

    Help Topics Overview of the Settings Screen Settings Type Company Settings QuickBooks Online Integration Settings Users Settings Customers Settings Vendors Settings Task Settings Jobs/Projects Settings Items Setti...
  3. Shipping & Receiving - How To's

    Help Topics Overview Shipping & Receiving Screen Sections Center Screen Design & Functionality--by Status (Shipping) ITEMS TO SHIP (Center Screen Design) Where Status = New ITEMS TO SHIP (Center Screen Design) Where Status = ...
  4. Support Tickets - How to's (Jira Ticketing Embedded into 1place, Filtered to Customers Jira Tickets)

    Support Tickets Overview The Support Tickets feature provides a centralized location within 1place where users can view and manage support requests associated with their company. By integrating support activity directly into 1place, u...
  5. Tasks - How To's

    Help Topics Overview How to Add, Edit and Delete Tasks How to Add a New Task Record Adding Tasks Related to Customers Adding Tasks Related to Vendors Adding Tasks Related to Jobs Editing Tasks Deleting Tasks Task...
  6. Test Mode (How it Works)

    The Purpose of Test Mode Test Mode helps users LEARN how to do things in 1place by providing a way to enter practice data in 1place. Test Mode enables users to feel free to ADD, EDIT, or DELETE records--even in a LIVE database--without cha...
  7. Vendor Detail Screen - How To's

    Help Topics Overview of the Vendor Details Screen Vendor Details Screen - Common Tasks How to Add a New Vendor Record How to Add a New Vendor 'Contact' Record How to Edit a Vendor Record How to Find a Vendor Record How to Fi...
  8. Vendor: Add New Screen

    Data Input for Add New Vendor Screen Vendor # -This is a required number code autogenerated everytime you add a new vendor. Note: Record number formatting can be set at Settings (gear icon, top right) > System > Record Num...
  9. Warehouse Management (New & In Progress)

    Warehouse Management Overview Overview The Warehouse Management section in 1place provides the essential tools required to efficiently receive, move, ship, return, and track parts within your warehouse operations. This section connects directly...
  10. Quick Search Screens

    Help Topics Overview Quick Search Screens (per Data type) How To Use the Quick Search Screen Jobs (Quick Search Screen) Customers (Quick Search Screen) Vendors (Quick Search Screen) Quotes (Quick Search Screen) Sales Or...